Welcome to The Pacific!

Manager Check In:

What an amazingly productive and fun week it has been here at The Pacific! We celebrated our annual holiday party, and it truly was a wonderful evening. Thank you to everyone who was able to join us. The night was filled with new and familiar faces, delicious food, great company, and fantastic music from the band, which included our very own Lobby Ambassador, Rocky Garcia. It was a perfect night.

For those who could not attend, do not worry, I’m already working on a few additional events for next year, so we won’t have to wait until December 2026 for our next gathering. Events like these remind me how special our community is. When we get together, it genuinely feels like a group of friends enjoying each other’s company.

Please find building updates and reminders below:

Catering Suggestion:

I’ve received quite a few inquiries about the catering team from our holiday party, so I’ve included their information below:

Fraiche Catering by Patrick David

Chi Luong

Event Specialist

Direct: 619-991-9940

Email: Chi@FraicheCater.com

Christmas Trees:

As we welcome all the incoming Christmas Trees for the festive season, we kindly ask that all Christmas trees brought through the common areas or into individual units be securely tied up and/or covered. This helps us keep our hallways and elevators clean and free of debris.

Plumbing Work Update:

Following up on my notice in last Friday’s weekly update, our plumber from UMI was on-site for most of the day Monday to address the hot water issues occurring throughout the building, primarily on the 3^rd through 6^th floors. We are pleased to share that by Tuesday, many residents had already reached out to let us know their hot water had returned to normal. Thank you for your patience as we worked to get this resolved.

There are still a couple of units with outstanding issues as we wait for parts to arrive, but we are actively coordinating those repairs. Once completed, we will be able to officially close out the plumbing portion of the Reconstruction Project.

Loading Dock Closure:

In preparation for any upcoming deliveries or loading dock access, please keep in mind that the Loading dock is closed on the following dates this month:

Thursday, December 25^th

Thursday, January 1^st

Manager Check In:

I’ve included a few updates and reminders for you below:

Reconstruction Project Water Shut Off Update:

Recon360 and Aquatek have completed the necessary water shut-offs to install the new circuit setters.

Circuit setters are special valves in plumbing and HVAC systems that help regulate how much water flows through the pipes. They keep the system running smoothly and efficiently. These valves are carefully calibrated to balance water pressure and flow, especially important in larger, more complex buildings like ours.

We know water shut-offs are inconvenient, and we truly appreciate your patience and understanding while this important work was completed.

As a reminder, if you haven’t already, please run the water in your unit for a few minutes to allow everything to return to normal. If you’re not home and would like us to assist, Carter or Anthony would be happy to pop into your unit and run the water for you.

Battery Recycling:

Have batteries that need recycling? Simply drop them off at the front desk, and we’ll take care of the rest! We partner with Recology to make sure they’re properly recycled, so it’s an easy and eco-friendly way to clear out those extras from your drawers.

Observation Lounge Reminder:

As a friendly reminder, The Pacific maintains a strict no-smoking policy across all areas of the property. This includes the Observation Lounge, where smoking of any kind is not permitted.

Please also note that vaping falls under this policy and is likewise prohibited throughout The Pacific. Thank you for your cooperation in helping us maintain a healthy and enjoyable environment for all residents.

Door Fob Readers (Tower):

If you happen to see your fob reader flash yellow before turning green when unlocking your front door, it is just a sign that the batteries are running low. Please let a member of our team know at your convenience, and we will take care of it, so your entry remains smooth and hassle-free.

Manager Update:

It’s been a productive week here at The Pacific! We’ve made solid progress with the Reconstruction Project, stucco repairs and staining at the Rowhomes are wrapping up, and scaffolding is expected to be removed shortly. We also conducted gutter cleaning of all 10 rowhomes.

Thank you once again for coordinating with Carter to assist Recon 360 in providing unit access for the interior window inspections. The team is still working on these interior inspections.

Window Washing:

Our window washing team has now reached the Webster Street side of the building and is continuing through the cycle. For those facing Webster Street, please take any necessary privacy precautions, as the team will begin work in your area on Monday. We’ve experienced a few delays during this project, and we truly appreciate your patience as we work to bring it to completion.

Resident Portal Reminder:

Please take a moment to sign into the resident portal and confirm that your mailing address is up to date. We are required to verify this information annually for each member.

If you experience any issues accessing the portal or updating your information, please don’t hesitate to reach out to me directly. I’m happy to assist.

Please pay special attention to the following sections:

Guest List

Review and update the list of individuals authorized to access your unit. Keeping this information current helps our front desk team manage access efficiently and ensures only approved guests are allowed entry.

Instructions & Notes

Ensure that any special instructions or notes you’ve provided are still accurate and relevant.

Both sections can be found under the “My Home” tab in your resident portal account.

Evacuation Assistance List Update:

The San Francisco Fire Department requires us to maintain an up-to-date list of individuals who may need assistance during an evacuation or emergency. This is a confidential list.

If you or a member of your household has a disability, whether temporary or permanent, or any condition that could make evacuation or relocation difficult, we strongly encourage you to request to be added to this list.

All information provided will be used solely for emergency preparedness and will remain strictly confidential.

If you qualify, please contact me directly with the following details:

1. Name
2. Unit Number
3. Type of Assistance Needed